Surveypal as processor of data controlled by our customer:
Azure - Cloud service (for Surveypal hosting and data storage) - EU, Microsoft has certified the EU-U.S. Data Privacy Framework.
Mailgun - Mail sending provider for survey invitations processing e-mail addresses, and other information customer chooses to use for sending email - US, customer can choose EU or US site for data processing. EU site used by default. Support services located in EU.
Infobip - SMS sending provider (if in use) processing telephone numbers - GB, EU site used by default for data processing.
Sendgrid by Twilio - Reserve mail sending provider for survey invitations processing e-mail addresses, and other information customer chooses to use for sending email - US, Twilio has certified the EU-U.S. Data Privacy Framework
Twilio - Reserve SMS sending provider (if in use) processing telephone numbers - US, Twilio has certified the EU-U.S. Data Privacy Framework
Surveypal as controller of customer:
Zendesk - Customer support platform - US
Zapier - Connects apps and automates workflows - US
Intercom - Customer support and messaging platform - US
Slack - Internal communications - US
Pipedrive - Customer CRM - US
Noux Digital Sales Room - Sales support service - EU
Foxit - Digital signing service - (US)
Google - Marketing solutions - US
Azure - List of named users - EU
Microsoft Office 365 - Customer contract document management system containing document signatures, and customer e-mail communication - EU
Procountor - Accounts payable and receivable containing invoicing contact persons and if the customer desires also list of named users - EU
Zoom - Webinar platform - US
Hubspot - Customer CRM - US
Atlassian - Surveypal statupage - US
Stripe - customer payment information - US
Braintree - customer payment information - US